Orisha Commerce

Core-portal Standard+

What happens with a customer registration? Which emails are sent? And to whom? And can the new customer also place an order immediately? T...

How does a customer registration work?

Customers

Filters

Setting up Matrix Product Filters

Can I assign discounts to specific product groups or models?

The margin discount is calculated with the set margin as a percentage discount. You can find this option in the sales agents module. The m...

How is the set margin discount calculated?

Prices

How can I filter on prepack value?

It is possible to show up to 6 articles under a product as related articles. We call this "complete your look" but it is of course a wonde...

How to set up related products?

How can I set up a footer with the text ‘keep me informed’?

The images that are shown depends on a number of settings. The most important factor is whether the catalog is shown at model or style lev...

Which setting determines which product images are shown on the catalog page?

This is only possible in the old design. The new UI does not use this feature.Go to the settings module, catalogue tab. Go to the line: 'S...

Is it possible to add quick buttons in the catalogue?

Yes, this is possible. To do this, go to the website images module, and then the ' page header- catalog' option. Click on the title and up...

Is it possible to display a header in the catalogue?

This has one of the following reasons. See which one solves your situation.1. You may have an outdated login session after setting the dis...

My set discount rule is not displayed on the website

Catalogue

Digital Asset Manager (DAM)

If the new theme (design) is implemented for your b2b environment there is a new theme editor available. 

Click on “Add” to add a new the...

Theme settings - new design (UI)

How to fill the DAM module?

In this module you manage the downloads displayed in the menu on the website. This is an extensive downloads module that can be used as an...

Digital Asset Manager

How does Tweakwise work?

Configuration Data

Yes, Core-Portal supports Google Search Console, and we will explain step by step how you can implement it. We provide the implementation ...

Does Core-Portal support Google Search Console?

What are the possibilities of Google Analytics?

In the feature release of April 2024 it is now possible to show the margin that the buyer gets on the product on the order confirmation an...

How to enable Margin on the order confirmation & show on the product detail page?

What does a super filter do exactly?

There is a certain order for determining the e-mail language. The order is the same as for other e-mail. If no specific customer language ...

Why is an e-mail order confirmation sent in the wrong language?

That is not directly possible. What you could do is enter a reference to the customer form from a text page.1. Text with reference to the ...

Is it possible to add a page block in the new customer form?

Yes that is possible. We can place a code in the header of the functional cookie bar. The user will then no longer be able to use the righ...

Can I disable the use of the right mouse button on the website?

Yes, Portal4SalesPro supports Google Analytics 4 and we will explain step-by-step how to implement this.We can offer implementing it on ou...

Does Portal4SalesPro support Google Analytics 4 (GA4)?

Why is my account suddenly inactive?The cause of an inactive customer account can be found in the import file that is imported from your E...

Accounts

Why is my new customer not shown in the B2B?How has the new customer been added?

Online form via the B2B website

Go to the sent e-mail m...

Customer management

Why aren't all product features listed in the e-mail for stock messages?This has to do with how the information is delivered from your ERP...

E-mail

Why is it that when setting up a custom filter, some PLM options are not displayed?Not all fields from the PLM are sent to the B2B. For mo...

When will I be logged out automatically if I don't perform any actions on the front end of the B2B?The validity of the login session is se...

General

Why do I get the message that the Google Maps API key cannot be used?The message 'API keys with referer restrictions can not be used with ...

Google maps

How can I make a media grid item available to certain customer groups only?The default setting is to make it available to everyone. If you...

Grids

How can I set up a footer with the text ‘keep me informed’?You need to use MailChimp for this. If you are already using MailChimp, go to t...

Homepage layout

Why are my products not available on the B2B?If the products have been sent from your ERP to the Eezee B2B, then it could be that the impo...

Products

Why can't I report a return although an invoice has been imported from our ERP?It is possible that the invoice is addressed to the deliver...

Returns

Setting up a video on your product detail page needs a specific configuration. You can only do this using semantics.Semantics is standard ...

How do I add an video on the product page?

Is it possible to make the website "non-clickable"? Yes. To do this, you can submit a ticket to the support department. We will then place...

Website management

If a customer has forgotten his password for logging into Portal4Sales, he can easily reset it himself.
1. Refer the customer to the login...

How to reset a customer's password in Portal4Sales?

It is possible to set up a media grid per language. The display then differs depending on the language of the customer that is set at the ...

How do I translate mediagrids?

Settings & CMS

ChannelEngine is a connection between B2B systems and online stores, enabling products to be sold on multiple platforms. Examples include ...

What is ChannelEngine?

The B2B offers you an automatic web service for your orders. This makes it possible to push orders with a third-party delivery address to ...

In what way can I transfer orders to the B2B via a Web Service API?

This depends on a number of factors that determine how VAT is calculated. First check the VAT options from the admin environment to make s...

Why is VAT calculated or shown for our foreign customer?

It is possible that the invoice is addressed to the delivery address. You can see this in how the data was delivered from your ERP. Go to ...

Why can't I report a return although an invoice has been imported from our ERP?

We understand that a placed order can still be changed therefore we offer 2 order views.
1. The placed orderThe placed order can be found ...

Can the customer view both the placed and final order from the ERP in the account?

From which placeholder is the backorder matrix displayed?The backorder matrix is ​​shown in the footer. For this you use the placeholder {...

Orders

There are two ways you can process returns. These are the return orders module and the return form. Both options do not work well together...

How does the return form work?

There are two ways to process returns in B2B.


Module Return Orders. This involves a complete returns process that communicates with the ...

What are the return options?

Apart from being able to control stock from different channels and files, there are certain options from the CMS to determine what stock m...

How do I determine the stock displayed in the catalogue?

You can define the stock value shown in the matrix ( ) in the catalogue from the stock settings.1. Go to the stock module2. Choose the cor...

How can i define the stock value shown in the matrix?

Stock

Can I fill the barcodefield with our own codes in our ERP?Yes. The barcode field is free to fill with your own codes, including using the ...

Import

This module shows the updated import and export files. Note that if the date is not updated, this does not mean that the import is no long...

Import module

Can we share a list of selected items with customers?Yes you can. You can do this by creating a draft order (quote) based on items you hav...

Ordering products

With this module you can add and manage items for the footer and header. Think of contact information, social media buttons or a link to t...

Blockmanager - New UI

Website 

This has several reasons. See below for possible solutions.1. It has to do with the maximum size of the file. The size of the file for the...

The image preview is not shown on the downloads page

Styling

PIM4Sales

Hoe maak je een pim kenmerk aan en voeg ik hem toe aan mijn bord?

Boards & Workflows

PIM Manual version 01.2021

Settings

This button is shown when you are a user in a group with the right to "Delete Products from Filterview" and the total number of products i...

When are "delete products" feature shown in the filter?

Eezee Sales

Why is the sales app slow to respond?

How to add a new customer?

Dashboard

Release notes

The release notes can be found at: https://docs.core-suite-portal.com/changelog

Release Notes 2026

2026

These options are only available in the new framework. Do you have questions about the features below? Feel free to contact our support de...

Releasenotes january 2023

Releasenotes april 2023

Releasenotes june 2023

Releasenotes July 2023

Enhanced Compatibility with iPhone (EezeeSales &amp; EezeeRetail)
We're excited to announce an update that enhances your experience on iPh...

Releasenotes November 2023

2023

Enrichment of new designMany adjustments to new design including login page, template editor, headers and styles.
Switch button admin them...

Releasenotes may 2022

Download function on style levelThis function is added for the image download on the shoppingcart and my orders page.
Order steps on style...

Releasenotes june 2022

These options are only available in the new framework. Do you have any questions about the features below? Feel free to contact our suppor...

Releasenotes april 2022

These options are only available in our new framework. For more information, please contact support@eezeebee.com.
Grids and media grids la...

Releasenotes july 2022

These options are only available in our new framework. For more information, please contact support@eezeebee.com.Set visible icons for my ...

Releasenotes october 2022

These options are only available in our new framework. For more information, please contact support@eezeebee.com.
Send preferred delivery ...

Releasenotes september 2022

Apart from the large projects that take up a lot of time, we carry out small improvements. See below for the latest updates from the first...

Processed updates Q1 2022

2022

Version 2.10.0
 
IBAN mandatory or optional
In the new customer form, it is now possible to make the IBAN field mandatory or optional from...

Releasenotes EezeeSales App March 2025

Apple Maps
Google Maps has been replaced by Apple Maps.
Submit button in checkout
The submit button in the checkout was not always visible...

Releasenotes EezeeSales App February 2025

Update to Autocomplete Function 
The autocomplete function in the portal has been updated to use two new endpoints for search word and pro...

Releasenotes EezeeSales App Ocktober 2024

Release notes app

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