Orisha Commerce

Configuration Data

Yes, Core-Portal supports Google Search Console, and we will explain step by step how you can implement it. We provide the implementation ...

Does Core-Portal support Google Search Console?

What are the possibilities of Google Analytics?

In the feature release of April 2024 it is now possible to show the margin that the buyer gets on the product on the order confirmation an...

How to enable Margin on the order confirmation & show on the product detail page?

What does a super filter do exactly?

There is a certain order for determining the e-mail language. The order is the same as for other e-mail. If no specific customer language ...

Why is an e-mail order confirmation sent in the wrong language?

That is not directly possible. What you could do is enter a reference to the customer form from a text page.1. Text with reference to the ...

Is it possible to add a page block in the new customer form?

Yes that is possible. We can place a code in the header of the functional cookie bar. The user will then no longer be able to use the righ...

Can I disable the use of the right mouse button on the website?

Yes, Portal4SalesPro supports Google Analytics 4 and we will explain step-by-step how to implement this.We can offer implementing it on ou...

Does Portal4SalesPro support Google Analytics 4 (GA4)?

Why is my account suddenly inactive?The cause of an inactive customer account can be found in the import file that is imported from your E...

Accounts

Why is my new customer not shown in the B2B?How has the new customer been added?

Online form via the B2B website

Go to the sent e-mail m...

Customer management

Why aren't all product features listed in the e-mail for stock messages?This has to do with how the information is delivered from your ERP...

E-mail

Why is it that when setting up a custom filter, some PLM options are not displayed?Not all fields from the PLM are sent to the B2B. For mo...

Filters

When will I be logged out automatically if I don't perform any actions on the front end of the B2B?The validity of the login session is se...

General

Why do I get the message that the Google Maps API key cannot be used?The message 'API keys with referer restrictions can not be used with ...

Google maps

How can I make a media grid item available to certain customer groups only?The default setting is to make it available to everyone. If you...

Grids

How can I set up a footer with the text ‘keep me informed’?You need to use MailChimp for this. If you are already using MailChimp, go to t...

Homepage layout

Why are my products not available on the B2B?If the products have been sent from your ERP to the Eezee B2B, then it could be that the impo...

Products

Why can't I report a return although an invoice has been imported from our ERP?It is possible that the invoice is addressed to the deliver...

Returns

Setting up a video on your product detail page needs a specific configuration. You can only do this using semantics.Semantics is standard ...

How do I add an video on the product page?

Is it possible to make the website "non-clickable"? Yes. To do this, you can submit a ticket to the support department. We will then place...

Website management

If a customer has forgotten his password for logging into Portal4Sales, he can easily reset it himself.
1. Refer the customer to the login...

How to reset a customer's password in Portal4Sales?

It is possible to set up a media grid per language. The display then differs depending on the language of the customer that is set at the ...

How do I translate mediagrids?

Settings & CMS

ChannelEngine is a connection between B2B systems and online stores, enabling products to be sold on multiple platforms. Examples include ...

What is ChannelEngine?

The B2B offers you an automatic web service for your orders. This makes it possible to push orders with a third-party delivery address to ...

In what way can I transfer orders to the B2B via a Web Service API?

This depends on a number of factors that determine how VAT is calculated. First check the VAT options from the admin environment to make s...

Why is VAT calculated or shown for our foreign customer?

It is possible that the invoice is addressed to the delivery address. You can see this in how the data was delivered from your ERP. Go to ...

Why can't I report a return although an invoice has been imported from our ERP?

We understand that a placed order can still be changed therefore we offer 2 order views.
1. The placed orderThe placed order can be found ...

Can the customer view both the placed and final order from the ERP in the account?

From which placeholder is the backorder matrix displayed?The backorder matrix is ​​shown in the footer. For this you use the placeholder {...

Orders

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