Orisha Commerce

Core-portal Basic 

To help you get the most out of our products, we offer online admin training sessions.During these sessions, you’ll learn step by step how...

Portal4Sales CMS Admin training

Online CMS training

Can an unsent order be resent?

How does the data transfer between the app/webshop and my ERP work?

Can I change the password of the CMS myself?

How do I start a synchronization?

Frequent asked questions

Customers

How do I limit the visibility of specific items to certain customers?

Learn more about customer settings in the portal

Customer settings

How to block access to the portal

How can prospective customers request access to the Portal?

How do I prevent customers with existing accounts from creating new accounts?

How do I grant access to the portal for my customer?

Learn how to grant and revoke customer access.

Portal4Sales Access management

Items

How do I change the stock formula?

How to attach files to an item in the portal

How to display two prices for the same item?

Item management

Orders

How to set a minimum order amount in the portal?

How can I save items in the shopping cart of the portal?

How do I prevent orders for items without stock?

Can customers pay directly for orders in Core-portal basic?

I would like to use the dropshipment feature. How can I set this up?

Order management

How do I enable order confirmations for customers in Portal4Sales?

How can the representative receive an order confirmation?

Is it possible to send the order confirmation email in a different language?

In certain cases, you may want to modify the names of specific fields on the order confirmation or provide them with a different translati...

How can I provide a different translation for a field on the order confirmation?

How to add terms and conditions to the order confirmation?

How to add a footer to the order confirmation?

How can I customize the columns on the order confirmation?

How to add a custom column to the order PDF alongside the standard columns?

On the order confirmation, discount percentages are sometimes displayed with two decimal places, resulting in unusual percentages. This ca...

Can discount percentages be rounded to whole numbers?

How to include an Excel file with the order confirmation?

Order confirmation

It's possible that no shipping costs are being calculated for an order. This can happen if no shipping cost rule has been set up in the CM...

Why are there no shipping costs calculated for the order?

When shipping costs are set in the CMS via Administration &gt; Shipping Costs, it is also crucial to verify if the Activate shipping costs...

Why are shipping costs not visible in Portal4Sales?

In the CMS, you can create a shipping cost rule for each country, which forms the basis for correctly calculating shipping costs.
If you n...

Why aren't the shipping costs being sent to the ERP?

You can configure shipping costs for items within a specific assortment and for items within a specific subcategory within that assortment...

How to set shipping costs for a specific assortment?

Shipping costs

Catalog

How to configure related items?

How to change the description of an assortment?

How can I enable customer favourites in Core-portal basic?

How to set the default display for items?

Configure how items are shown, described, and related within your catalogu

Item settings

How to exclude items with a specific attribute from the Portal?

How to enable the public catalogue?

How can I hide the number behind the category in the sidebar?

How to hide an assortment in the Portal?

Control which items, assortments, and categories are visible to customers.

Visibility and access

Follow the steps below to make the VAT percentage visible in the portal:
In the CMS, go to Portal4Sales.
Click on Settings.
Navigate to th...

How to display VAT percentage in Portal4Sales Basic

VAT and pricing

Lookbook

How to change the size of the tiles in the lookbook?

What is a lookbook?

What options are available to customize the layout of the lookbook?

Read in our article What is a lookbook? more about it's application. Follow the steps below to create a basic lookbook for the app and/or ...

How to create a Lookbook for Portal4Sales Basic

How do you create an advanced lookbook?

How to add an extra layer to the lookbook?

Setting up a lookbook

How to adjust the text size of the title on the mood image?

How to link a product assortment to a mood image?

How to reorder the mood images?

Why is an edition or mood image not visible in Core-Portal Basic?

Moodimages

Matrix

How to change/set the cover image of a matrix item?

Setting up the matrix

Styling

How to add a background image to the Core-Portal Basic login page?

How to add your own website footer to Core-Portal Basic?

How do I create a pop up for Core-portal Basic?

What are the guidelines for using images?

How to display multiple images per item?

How to set a default product image?

Is it possible to set a favicon in Core-Portal Basic?

How to change the homepage of Core-Portal Basic?

How to add a text to the login screen of Core-Portal Basic?

Customize the look and feel of Portal4Sales 

Styling options

Find answers and get help from Intercom Support and Community Experts

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