Orisha Commerce

App management

Daily routine for reps working with App4Sales

How do I know which version I am using? (Android & iOS)

Can I log into multiple devices with one user account?

How can I download the App4Sales Phone app?

What data do I need to log into App4Sales?

Can I log out of App4Sales?

Writing your ticket or question to Orisha - how does it work?

Find everything you need to get started with the App4Sales app

Setting up the App

How to place an order in the App4Sales app

Why is the data in App4Sales not up-to-date?

To ensure that the app always has up-to-date product and customer information, it's necessary to manually synchronize the data. We recomme...

How to refresh the data in App4Sales?

What should I do if I get an error message when logging in to App4Sales?

Why am I getting the message in App4Sales: App4Sales cannot be started until you allow the use of external storage?
The message appears be...

How do I grant permission for external storage in App4Sales?

It is possible to customize or translate the names of some fields in the app. This can be done in the CMS if you navigate to Administratio...

How can I change the name of a button in the app?

It is possible to create a new App4Sales user yourself in the CMS. When adding a new user, the new user is allowed to log in to App4Sales ...

How can I create a new App4Sales user?

How can I sort items in my shopping cart?

To create a new customer, the user must have the appropriate permissions. Check the settings for each user in the CMS by going to App4Sale...

How to create a new customer in App4Sales?

How to use the "Nearby Customers" feature in App4Sales?

Where can I view orders sent from the device?

How to display only specific customers for the representative in App4Sales?

Learn how to use the app’s core features and workflows.

Working with the app

How do I change the password of an App4Sales user?

To create a new customer, the user must have the correct permissions. Check each user’s settings in the CMS under App4Sales &gt; Manage Us...

How to create a new customer in App4Sales

Each App4Sales user is linked to a device. You can link one user to one device, or to two devices if you have App4Sales Enterprise. When y...

How can I unlink an App4Sales user and/or link a different user to a device?

If an employee is no longer in service and should no longer have access to App4Sales, you can block access by changing the user's password...

How to block access for an App4Sales user?

To edit the details of an existing customer, the user needs the necessary permissions. Verify user settings in the CMS by navigating to Ap...

How to modify customer details in App4Sales?

If there are no specific item filters linked to the representative or selected customer, the catalog will display all available items by d...

How to filter and sort items in App4Sales?

Utilize the Top 100 filter in the catalog to efficiently access a list of the selected customer's most frequently ordered items. The Top 1...

How to filter by the customer's most ordered items?

In the App4Sales catalog, you can filter by all assortments/product groups by default. It is possible to enable or disable specific filter...

How do I change the filter options in App4Sales?

Why do I see different prices in App4Sales?

In App4Sales, you can choose between two catalog views.The list view displays items in a structured format, listed below each other for ea...

How to customize the catalog view in App4Sales?

Use the guides below to add, edit, and control user access effectively.

App4Sales user management

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.