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How to contact support

Updated today

Do you have a question or are you running into an issue? Our support team is here to help. Below you can find the fastest ways to get assistance.
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Support via the Messenger widget (recommended)

The fastest and most efficient way to contact support is through the Messenger widget in the CMS.

  • Log in using the email address that is known to us

  • Open the Messenger widget

  • Easily submit your question

Our smart bot Scout will immediately try to provide you with an answer.
If Scout is unable to resolve your question, your request will automatically be forwarded to one of our support agents.

Benefits of the widget:

  • You can view your ticket history

  • You have direct access to the help center

  • Fast follow-up by our support team

We recommend always submitting a ticket via the widget so our team can investigate your question as quickly and efficiently as possible.


​Support via email
You can also reach us by email:

Please note that response times via email may be slightly longer than via the widget.

For urgent issues, you can contact us by phone at:

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