Order not being imported

Warpspeed is most likely not able to synchronize the order for one or more of the following reasons:

  • An item has been recreated in Exact with a different GUID (globally unique identifier).
  • The project that is linked to the order has been recreated in Exact with a different GUID.
  • An item has been renumbered in Exact.
  • An item's unit of measure has been changed in Exact.

In all of these cases, it is best to contact our support department, who will gladly assist you.

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