Order not being imported

Warpspeed is most likely not able to synchronize the order for one or more of the following reasons:

• An item has been recreated in Exact with a different GUID (globally unique identifier).
• The project that is linked to the order has been recreated in Exact with a different GUID.
• An item has been renumbered in Exact.
• An item's unit of measure has been changed in Exact.
• An order has been deleted in Exact Globe, but recreated with the same orderno. but with a different GUID. 

In all of these cases, it is best to contact our support department, who will gladly assist you.